Orders & Payments
Once we have received your order we will send an electronic invoice to your e-mail address as a confirmation of your purchase. It is important that you enter the correct e-mail address when placing your order. We recommend saving this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as guarantee of proof of purchase.
Accepted Modes of Payment
COEN ANDERS accepts payments via PayPal.
Security of Payment Information
Your payment is handled with secure encryption and under strict banking standards. Your card details are sent directly to the bank and cannot be read or accessed by anyone other than your bank. In the event that no payment has been received after submitting your order, COEN ANDERS may automatically cancel your order.
Duties and Taxes
Custom duties and taxes may be incurred in some countries. If any such additional charges are incurred, they must be rendered at the point of, or before delivery in your country to clear customs.
We are unable to give you an estimate of the customs and taxes (if any), as this is determined and calculated at your country. Please contact your local customs office for more information.
Prices Listed on Website
COEN ANDERS holds the right to change prices, correct incorrect prices on all orders as well as final sales. If a price is incorrect, this may compel COEN ANDERS to cancel the purchase and refund any amount paid in the best way. This can be performed at any time.
Promotional codes should be entered during the checkout process to be valid. Attempting to apply a promotional code after purchase will not be honored.